Web SMS Editing and Discount Coupon Redesign(new feature in ARI v.11)

We are back with another round of user guides and explainers for our recently added features. They are part of the ARI(Auto Repair Software) V.11 update and you can access them after installing the app’s latest version.

To begin things – we introduced Web SMS Editing and a new Discount Coupons Template to make engaging and retaining clients much easier for you. Let’s show you how to use the features and create value for your business. (*Please check the visual guides below)

SMS Editing in the Web App

ARI’s Web SMS Editing now allows you to send personalized messages or add crucial details about your Invoice, Inspection, or Appointment with clients. They can be used for Marketing Activities, Customer Support, Client Outreach, and much more.

To edit an SMS – open an existing Invoice, and select Share -> Send via SMS. You will see the default SMS template, which you can edit and send to clients depending on the situation. After finishing the edits – select Send to complete the operation.

SMS editing Options will appear in the following menus.

– Invoices
– Inspections
– Online Appointments
– Service Reminders

The process is the same – each section only has a different SMS template.

Discount Coupons Rework

ARI Discount Coupons were updated with a professional look and an option to attach them directly to Job Cards/ Invoices! You can create one from the Profile Menu and see how it looks. Finish the coupon creation by adding coupon codes and a monetary value/ percentage depending on your needs.

To attach a Coupon to an Invoice – open an active Job Card/ Invoice and select “More.“. Then click “Attach Discount Coupon“ and choose one of your active promotions. A special discount will be applied after you save the progress on your Invoice/ Job Card.

Stay tuned for more overall improvements and changes in ARI. We will provide user guides for most of the crucial features in this update.

Comment below with feedback about Web SMS Editing and Discount Coupons, and share the article on social media if you find it helpful.

The new Inventory Update Flow in ARI

How Inventory Updates Work in ARI ARI automatically keeps your parts and tires inventory in sync with your invoices. When you add parts to an invoice, save it, convert between estimates and invoices, void, or delete, your stock numbers update accordingly. No manual adjustments needed. Here is exactly how it

Auto adding tire fees in ARI (Auto Repair Software)

Tire Fees Update in ARI

Stop Leaving “Tire Money” on the Table If your shop does tire work, you know the drill. Every swap means manually clicking through to add levy and disposal fees. It’s tedious, it’s easy to forget, and—let’s be honest—when the shop is busy, those fees are the first things to slip

Custom Disclosures in ARI

“They Laughed When I Handed Them the Invoice… But They Signed It Anyway.” You know the feeling. You’ve spent three days under a hood, your knuckles are raw, and the job is finally done. Then comes the “I didn’t authorize that” conversation. In some states, that conversation isn’t just a

Building Custom Invoice Templates with AI

Stop Rebuilding Your Invoice From Scratch. Just Take a Photo. You’ve spent years getting your invoice “just right.” Maybe it’s a layout you perfected on paper, or a format your customers have recognized since the 90s. Then you switch to a new software and—boom—you’re staring at a blank template editor,

Updated Inspection Customization in ARI

Brand Your Inspection Reports to Match Your Shop Every shop has its own identity—your logo, your colors, your brand. But until now, inspection reports generated in ARI (Auto Repair Software) all came out looking the same. If you’ve ever wished your inspection PDFs matched the rest of your shop’s professional

Client Portal Dashboard Update in ARI

Introducing the New Client Portal Dashboard: The Ultimate Self-Service Hub Your customers just got a major upgrade. We’ve completely rebuilt the Client Portal Dashboard from the ground up. It is no longer just a list of invoices—it is now a command center where your clients can manage their entire vehicle