Customer Financing With Wisetack

ARI has partnered with Wisetack to offer your clients extra payment options for auto repair services. The powerful integration lets customers apply for a loan for invoices between $500 and $15,000.*

They pay over time, and you get your money once you finish the job.

The service is available only in the US and Canada.

How the integration works

Before using Wisetack’s services in our app – you’ll need to sign up on their platform and be approved as a merchant. You can sign up in ARI and click the Wisetack logo on the home page to get started. Once the setup is complete – you will see Wisetack’s options active in the estimate, invoicing, and payments views. We’ll walk you through the process and explain all the details below. Meanwhile, check out our partner’s website and FAQs.

More Customers: You don’t know how many customers you’re missing out on because of sticker shock. When the price is  $90/month instead of $2,000, you’ll turn a “maybe” into a “yes.”
Better Sales Results: Everyone has customers who aren’t thrilled about the idea of paying full price upfront. Instead of giving those people discounts of 10% or more, offer them consumer financing instead.
More Cash Flow: You get paid as soon as the work is done, while your customer pays over time. No more tracking down customers for payment and assuming any risk if the customer is late or defaults on the loanю

Pre-qualification applications through Estimates

The first option Wisetack gives you is called a prequalification application. When customers pre-qualify, they’ll know the maximum loan amount they can take out with Wisetack, which helps them say yes to needed services.

Sending a pre-qualification application is easy. Simply create a new Job Card/ Estimate or open an existing one. Then click the Estimate button to preview your quote. Click the Send Application button to start the process.

Your customer will receive a text with the next steps.

Connecting ARI to Wisetack

In the ARI app, go to the “Settings” menu and choose “Online Payment Setup.” Select Wisetack. Review the information about Wisetack, then click the Sign Up button. When the application process is completed, you’ll see a unique merchant ID and an approval notification. The page also includes basic instructions on how to start offering consumer-friendly financing to your clients. Once you’re approved, Wisetack is accessible through the Estimates/ Job Cards, Invoices, and Payments views. This service is only available in the U.S.

Financing Options on Invoices

The first step in diagnosing any modern vehicle is to hook it up to an OBD diagnostic tool so you can read the PIDs (Parameter IDs). The codes need to be decoded in order to understand where the issue really is. However, finding the location of the OBD port can sometimes prove to be quite a challenge. Luckily, thanks to the CarMD integration, ARI can show you pictures of where the OBD port is located based on the vehicle’s VIN

log into ARI and head out to Diagnose
input the VIN of the vehicle
click the OBD port locator button

If found, you should see an image of the plug in location as well as a a picture of the plu itself.

Financing options through the Payments menu

Get diagnose based on trouble codes

Wisetack is also available on the Payments screen, making it easy for your customer to select Wisetack when it’s time to settle up.

Simply open the Payments menu and create a new payment record. Then choose the Consumer Financing option and the relevant invoice. Click the Send Financing Application to Client button.

Once sent, the page shows a sticker with the client loan application status and details. This sticker updates as your client progress with the financing application.

Once your client is approved, the invoice updates in ARI.

Wisetack dashboard plus additional configurations

You can open the customer financing dashboard from our main menu by clicking on the “Financing” icon. The client dashboard will show up if you’ve already set up your merchant account with Wisetack. If your Wisetack account is not active – you will see the initial pre-sign-up page, similar to the one from the first screenshot.

The Wisetack dashboard includes information about the status of all client loans and applications. This allows you to easily track things like the amount a customer has been pre-qualified for or which invoices Wisetack has already paid you for.

You’ll also receive email updates all along the process, including information about the clients’ loan status and loan amount.

The common loan statuses you will see in the dashboard are: Initiated, Accepted, Applied, Released, Paid

An easy customer experience

Applying for a Wisetack loan is fast and easy for your customer. When you send a pre-qualification or loan request, the customer receives a text link on their mobile phone. Clicking the link opens the Wisetack loan application, where customers can securely enter basic personal and financial information. This usually takes less than a minute. When approved, clients will receive up to 6 loan options and can select the option that fits their needs.