Practical guide to reach your goals as an auto repair shop

If your priority is to increase your annual revenue and maximize profits – we know a couple of things that should help you along the way. Combine the advice from the article and experiment and you’ll have a better chance of reaching your goals. Here’s the list of tips.

Reconsider Your Parts Markup Strategy

A key takeaway from a recent PartsTech industry report is that many shops are not following the expert’s recommended benchmarks for gross earnings on parts. Over 52 percent of the average gross monthly parts earnings falls between 30 – 49%, while the recommended range is 55-60% and above. Around two-thirds of the shops will benefit from changing their parts markup strategy to reach their KPIs.

Cut Fees on Card Transactions

You know that card transaction fees might be too much for businesses that are just starting. Consider researching some alternative merchant services for small businesses. Instead of paying a flat fee for credit and debit card transactions – some merchants offer to charge the wholesale cost of running a card on top of a flexible processing fee.

Improve Shop Efficiency & Productivity

Investing in productivity and shop efficiency often results in the most revenue gained in the long run. One way to do this is by hiring an additional service advisor if you currently have 1 per bay. Shops with 2 service advisors per location had an average of $ 35,000 higher revenue per bay than shops with just 1 service advisor.

The other excellent way to improve efficiency is by utilizing auto repair software that automates and simplifies your entire shop management. ARI(Auto Repair Software) does that for your business.

 

Have more predictable appointments

Seasonality plays a major role in most auto repair businesses, but you can always take measures to counteract big revenue swings. Start by setting up a target percentage for your online appointments.

 

If more clients are booking your services online – you know how much you have in advance and don’t stress out that you are having a bad day. Plus you are more effective when planning your resources.

 

Be smart about reports and budgeting

Looking at stats will give you many ideas on how to be efficient with your finances.

If you know when it’s high and low season based on historical data – you can redistribute your marketing budgets to maximize pŕofits. You can increase the budget for leads in the low season and increase the budget for repeat clients in the high season!

*See ARI’s dashboard feature for more ideas related to recent business results.

Craft the right upselling strategy

Upselling is awesome when done the right way. Take the time to gather enough feedback from your clients and update your current parts& labor bundles based on the results you have.

Also, don’t miss what others are doing successfully, and take inspiration from others when there’s a seasonal happening or a major event.

Final thoughts

There are always new things to learn when optimizing your auto repair business performance. We hope we covered at least some of the relevant points that will bother you when choosing the right path for your auto repair shop. Share your feedback if you used the advice and found it effective!

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Client Management

Add clients, vehicles & all the details that are relevant to them

Vehicle Management

Create detailed inspections with checklists, damage reports

Inventory Management

Manage your parts, tires, business assets, and all other important items.

Job Cards

Track labor progress, start & stop work clocks, approve & deny services.

Estimates

Create professional quotes for your auto repair clients

Invoices

Generate professional invoices for your auto shop’s clients

Inspections

Generate damage reports & attach pictures to your auto inspections

Appointments

Let your clients book your services online from the comfort of their home

Service Reminders

Earn return customers by reminding them when service is due

Accounting

Create purchase orders, track your expenses, and monitor your profits

OBD Scanner

Read Engine Error Codes with ARI monitor car’s parameters live

Reports & Stats

Reports for your business performance & export the data

Payments

Never miss a payment keep an eye on your invoice billing process

Marketing

Reach your core customers & market business across different channels

Vendors

Manage vendors, partners & orders for a streamlined repair experience

Time Tracking

Monitor and label the activity of multiple employees

Payment Processing

Receive payments on your Online Invoices with the world’s most renowned payment networks

Parts Ordering with
PartsTech

Order parts easily with PartsTech and ARI! Smooth and reliable parts procurement process.

M1 Labor Guides and
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Vehicle History with
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Accounting with
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Sync ARI invoices to QuickBooks Online. Manage customers and inventory.

AI Labor
Guides

Get detailed labor guides, labor times, and estimates from the world's first AI labor guides system.

POS Terminal from 360Payments

Process In-Person Payments On The Spot. Geared towards auto repair businesses.

Customer Financing With Wisetack

ARI has partnered with Wisetack to offer your clients extra payment options for auto repair services.

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A complete guide to setting up and running your auto repair business

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