Digital vehicle inspections for repair shops and mobile mechanics

Show customers what needs attention

Give customers a clear picture of their vehicle's condition. With ARI, you can record inspection findings, explain them with notes and photos, and send a report they can open on their phone.

Help customers understand your recommendations before you discuss the work.

Create your first inspection

No app or login required to view the report. Photo attachments require ARI Pro Plus.

How to create a digital inspection

From checklist to finished report

Open Vehicle Inspections in ARI and start a new inspection for your customer's vehicle. Choose a checklist, record what you find, and review the report before sharing it.

Choose a checklist that fits the visit

Start with a built-in template or create your own. Adjust the items and categories to match the vehicles you service and the checks your team performs.

Record each finding while you inspect

Mark items Good, Fair, or Poor and add notes explaining their condition. With Walkaround Dictation, you can speak your findings as you move around the vehicle, then review the checklist ARI creates from your words.

Show the details behind your recommendation

Add photos beside the relevant findings so customers can see the wear, leak, or damage you're describing. Use the damage report to mark affected areas on a vehicle diagram.

Photo attachments are available on ARI Pro Plus.

Review and add your shop's branding

Check your ratings, notes, and photos, then write a summary of the vehicle's condition. Set your logo, colors, font, and disclaimer to give every report a consistent look.

An inspection checklist in ARI with each item rated Good, Fair or Poor and photos attached to the findings

How to share a digital inspection with your clients

Save your inspection, then send it by email or text, or copy the report link to share with your customer. You can also attach the inspection to an invoice to keep the findings with the service paperwork.

Your customer opens the link in their browser. They can review the report wherever they are, so you have something specific to refer to when you discuss the next step.

When you're ready to quote the work, create a digital estimate for the recommended services. Customers approve or decline those services through the estimate.

How digital estimates work

What your clients see

Your customer sees the vehicle details, your shop's contact information, and the inspection results in one place.

Clear condition ratings

Each checklist item shows its Good, Fair, or Poor rating alongside your notes. Your summary gives customers an overview before they work through the details.

Photos that explain the finding

Customers can tap an attached photo to view it full size. A close-up of a cracked belt gives them a concrete reference when you explain why you recommend replacing it.

A copy they can keep

Customers can return to the online report, print it, or download a PDF. Supporting files you choose to share are available in the online report; they aren't included in the printed or downloaded PDF.

A connection to your shop

The report gives customers access to their Client Portal, where they can find past inspections and other service records. They can also use the appointment button to book another visit.

A digital inspection report open in a browser, showing vehicle details, company information and inspection results

Why digital inspections are better than paper inspections

A paper checklist records what you checked. A digital inspection brings the ratings, notes, and photos together in a report you can share and refer back to.

A photo sits beside the finding it supports, so customers can connect your recommendation to what you saw on their vehicle. And instead of a paper handoff at the counter, you share a link while the customer is at work or at home. They can review the findings before you speak, and they keep the report afterward.

Your checklists stay saved for the services you offer, and you can update them as your process changes. Each technician works from the same set of inspection items, so every customer gets the same checks described the same way.

Past inspections remain available in the customer's portal. At the next visit, you and your customer can refer to what was documented before, rather than looking for a copy of a sheet that was printed months ago.

Try it on your next vehicle

Create an inspection and send it to yourself. Open the report on your phone to see exactly how your findings will appear to a customer.